Service Offerings

The Smart Branch Services Offer is designed to provide SMB, mid-market, and enterprise customers with an Always-on, SLA backed, Faster Deployable, Cloud Managed, Branch Networking and Security Services on a opex pricing model, powered by Cisco's Cloud-natibe Meraki Platform.

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1. Managed Wi-Fi

- Enterprise-grade secure Wi-Fi with AAA, Guest access, BYOD, IoT onboarding ready.

- Cloud-based RF optimization, spectrum intelligence, and Wi-Fi 6 performance.

2. Managed SD-WAN

- Application-aware routing, WAN optimization, multi-link resiliency.

- Built-in AutoVPN for seamless, secure branch connectivity.

3. 24x7 NOC Monitoring & Response (*User authentication will be through Active Directory provided by customer.)

- Proactive detection, real-time remediation, dashboard view.

- Real-time alerting, anomaly detection, remediation via Meraki Dashboard APIs.

4. Add–on Optional

- Security - threat protection, intrusion prevention, content filtering. (with adv licenses)

- Compliance readiness check Service + Dashboards
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Key Challenges Addressed

1. Complexity: ‍

Managing a modern network infrastructure can be complex and resource-intensive. Our managed services simplify this process, enabling you to focus on your core operations.

2. Performance Optimization:

‍Ensuring your network performs optimally is crucial for business operations. We monitor and optimize your network to deliver the best performance.

3. Scalability:

‍As your business grows, your network needs to scale seamlessly. Our managed services are designed to grow with you, providing flexible and scalable solutions.

4. Secure Networks:

With the increasing number of cyber threats, ensuring your network is secure is more critical than ever. Meraki solutions offer robust security features to protect your assets.

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Value Proposition

- OPEX Model:

No CAPEX burden, predictable cost
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- SLA-backed performance KPIs:

‍Guaranteed uptime, MTTR commitments, and proactive monitoring
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- Always-On High Availability:

‍Cloud architecture, resilient infrastructure
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- Day-2 Support/ Life Cycle Management:

‍Automated firmware upgrades, Zero-touch provisioning, centralized dashboard capabilities of Meraki platform, AI-driven assurance & Troubleshooting Integrated IT Platforms, Meraki Dashboard, API for monitoring and reporting. Customer access to dashboards and performance reports
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- AI-Driven Insights:

Meraki Health, anomaly detection, and AI-based client experience analytics
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- Faster & Repeatable Service Rollout
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- Optional Add-Ons (Competitive Edge):

‍Added value through security services
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- Automated RCA Service:

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‍For faster problem identification and remediations through continuous update of Knowledge Management in ITSM

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Market Differentiators

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1. Field Advantage:

- 750+ cities coverage for faster deployment, and support across India consisting skilled engineering workforce

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2. Velocis Platform:

- RBI Compliance Assurance: BFSI

- Network compliance services: Non-BFSI

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Customer Outcomes
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Wired & Wireless Networks, Secure Networking & SDWAN
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