Overseer

Monitor SD-WAN with deep insights and derive more value

Overseer is a Reporting & Analytics tool that will help you in solving the day-to-day challenges of Cisco’s SD-WAN historical reporting, of Overlay performance, Carrier Performance, providing insights on underlay & overlay paths and customizing reports. This enables you to derive more value and benefits from your SD-WAN investments.

Overseer application interacts with SDWAN vManage API’s at regular intervals to keep a check on key performance indicators (KPIs) of SDWAN operational data and present them in a coherent way. Operational information empowers decision-makers to get the best ROI by improving WAN operational efficiency, reduce operating cost, reduction of downtime and improved performance over time.

Overseer Features

• Reporting and Analytics Engine – Polls SD-WAN operational data at regular intervals
• Provides Unified dashboard for performance management, ease of monitoring, analytics and reporting
• Converts raw data into Insights providing Intuitive Visualization formats**, for the operations team to manage SD-WAN optimally
• Historical reports and trends (up to 90 days or more), easily downloadable in excel, csv or pdf
• Manages events by recognizing and sending alerts to operations team through email, SMS, WebEx Teams, 3rd Party Tools
• Integrates with ITSM tool* for incident, change and problem management
• This application also benefits SDWAN Managed Service Provider (MSP) as it brings customer's SDWAN operational data into a unified dashboard for MSP to monitor customer's SD-WAN infrastructure effortless

*Overseer integrates with Everest ITSM tool in the current released version

Overseer Benefits

• Reporting and automating SD-WAN operational parameters of performance and fault management with enhanced visibility
• Improve end-user experience
• Reduce downtime
• Automate operational efficiency and reduce human errors
• Enables decision-makers to get the highest ROI